10 Most Frequently Asked Questions (10)

Where can I see my ticket?

Modified on Wed, 18 Jun at 12:14 PM
I'm logged in to the app but can't see my ticket?

Modified on Sun, 23 Mar at 5:38 PM
Incorrect name: How can I change my personal details (name + date of birth) on my ticket?

Modified on Sun, 23 Mar at 5:38 PM
How do I receive my invoice?

Modified on Sun, 23 Mar at 5:39 PM
How can I change my email address from my account / app?

Modified on Sun, 23 Mar at 5:39 PM
How does the new customer bonus or switching bonus work?

Modified on Sun, 23 Mar at 5:39 PM
My payment has failed. What do I do now?

Modified on Sun, 23 Mar at 5:39 PM
Who can I contact if I have further questions?

Modified on Thu, 15 May at 11:21 AM
Why do I get a message during the order process that my e-mail address is already taken?

Modified on Thu, 15 May at 11:22 AM
Cancellation of my purchase within 14 days?

Modified on Sun, 23 Mar at 5:40 PM