Can I withdraw from my purchase within 14 days?

Modified on Fri, 21 Nov at 11:50 AM

No, unfortunately, that is not possible.


The Reason: Unlike buying clothes or electronics online, the statutory right of withdrawal does not apply to contracts for the transport of passengers (according to Section 312 (8) BGB). Since the ticket is digital and valid immediately upon issuance, it cannot be "returned."


What you can do: Even if you cannot cancel the current ticket retroactively, you can pause or cancel your subscription for the upcoming month (taking into account the applicable deadlines).

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