Where can I download my invoice?

Modified on Fri, 21 Nov at 11:16 AM

You can find your monthly invoices in your account, but you can also have them sent to you automatically.


1. Manual Download:

  • Log in and go to "Orders and Invoices".

  • Click on the order for the respective month.

  • Click on "Options" and then "Download invoice".

  • Note: The invoice is only generated after your ticket has been successfully issued.


2. Automatic Email Delivery: You can activate the option to receive every invoice automatically via email in your Settings. Tip: Please check your billing address before activating this!



Important Address Requirements: Please enter your full billing address in your profile before the first invoice is generated (it cannot be changed retroactively). 

Attention: Each line of your address (First/Last Name, Company, Street/No., Zip/City) must not exceed 35 characters.

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