Why have I already been charged for the Germany ticket?

Modified on Sun, 27 Apr at 11:56 AM

We always debit your account on the last day of the previous month or on the first day of the month between 0-3 am. However, we reserve the right to collect the money a few days earlier.

In the case of a planned Germany ticket for the following month, we will debit the money directly at the time of purchase. We do this to minimise the risk of non-payment.

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