Your Deutschland-Ticket is a genuine ticket that is protected against copies and counterfeiting by the valid UIC code. Our ticket is not a fake, so you can rest assured. If you have received a higher fare charge, please claim it back from the transport company that issued it.
Common mistake: you have to click once more on the QR code symbol in the app to display the real and correct QR code.
If your ticket could not be scanned, simply contact us here.
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